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Responsible Gambling at Neo Spin

Neo Spin is committed to providing a safe and enjoyable gaming environment. We believe that gambling should remain a form of entertainment, not a source of stress or financial difficulty. This page outlines the tools and resources available to help you stay in control.

Our Commitment

We take player welfare seriously and encourage all members to gamble responsibly. Our platform is designed for adults only, and we implement measures to prevent underage access. We also provide various self-regulation tools to support healthy gaming habits.

Signs of Problem Gambling

It is important to recognise when gambling may be becoming a problem. Consider the following warning signs:

  • Spending more money or time on gambling than you can afford
  • Chasing losses or borrowing money to gamble
  • Feeling anxious, irritable, or restless when not gambling
  • Neglecting work, relationships, or daily responsibilities
  • Lying to others about your gambling activity
  • Using gambling as a way to escape problems or negative emotions

If any of these apply to you, we encourage you to use the tools listed below or seek professional help.

Self-Regulation Tools

Neo Spin offers several features to help you manage your gaming activity effectively.

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Deposit Limits

You can set daily, weekly, or monthly deposit limits to control how much money you add to your account. These limits can be adjusted through your account settings.

Session Time Limits

Set reminders or limits on how long you play during a single session. This helps you keep track of time spent on the platform.

Loss Limits

Establish a maximum amount you are willing to lose within a specific period. Once the limit is reached, further play will be restricted.

Self-Exclusion

If you need a break from gambling, you can request a self-exclusion period. During this time, your account will be temporarily or permanently closed depending on your preference.

Cool-Off Period

A cool-off period allows you to take a short break from gambling without fully closing your account. This option is available for various durations.

Tips for Responsible Gambling

  • Set a budget before you start playing and stick to it
  • Never gamble with money you cannot afford to lose
  • Take regular breaks during gaming sessions
  • Do not gamble under the influence of alcohol or drugs
  • Treat gambling as entertainment, not a way to make money
  • Keep track of time and money spent

Support Organisations

If you or someone you know is struggling with problem gambling, the following organisations offer free and confidential support:

GamCare Counselling and support for problem gamblers
Gamblers Anonymous Peer support through group meetings
Gambling Therapy Online support and advice services

Contact Us

If you have questions about responsible gambling or need assistance with any self-regulation tools, please reach out to our customer support team. We are here to help you maintain a safe and enjoyable experience at Neo Spin.